This is my first smart phone and I was not happy to getting one for years because every time someone handing me one I had to hand them back because I touched a button. So now I have one I will get better at useing one. I hope. When I click More Setting, I do have an option for Multimedia messages and 3 other options to turn on or off. For some reason my Data was turned off. I never turn data off so not sure why that happened. Just another suggestion.
Same thing happened to me just today. Out of the blue too! Follow the solutions mentioned in this post given by MiniTool Solution. MMS, short for Multimedia Messaging Service, is a feature that allows sharing multimedia files including photos, videos, and audio over a network.
At present, most users have switched to other messaging applications, for example, Telegram, Facebook Messenger, WhatsApp, etc. But the fact is that there are still many persons using MMS. According to Android users, the only annoying issue when using MMS is the download problem. It may be caused by a slow Internet connection, a setting issue, interfering apps, corrupt cache, etc.
Fortunately, it can be solved easily. If you also encounter the issue, follow these solutions below to get rid of it.
In many situations, a simple restart can be used to fix some issues. This is the basic thing you can do. Did you find a solution? What provider do you have? Having the same issue. I just sent support the issue, as mentioned by Comet. I have done a full shut down, cleared the cache to the phone and the message app, factory reset the phone and had their service team flash the phone.
Samsung has not given me any more troubleshooting assistance other than they want me to send them my phone without a spare or temp phone.
The support provided by Samsung has been pretty horrible. I have used Samsung for years and this may be my last one. Post Reply. To help you fix your MMS download problems, I put together a step-by-step process for you to follow. How to crop a video on Android. So how will you know which problem you have?
You need to test it. However, before you start, I recommend that you read our troubleshooting tips for Android problems. Sometimes, you need to check if your device has access to the Internet. Related : How to solve WiFi authentication error on Android. First things first, open your messenger. When you initiate the download manually, it will have a higher chance of success since the problem is most likely due to a malfunctioning of your system processes or hardware.
Note : First things first, put your device in safe mode then test your MMS capabilities. If it works, an app is causing your phone to malfunction. If you have any currently installed, remove them. Also, cleaner apps and antivirus services can also have detrimental effects on your phone. While we recommend that you ditch the cleaner apps, getting rid of your virus protection is much riskier, especially if you browse the internet a lot.
Thankfully, the easiest solution for the first problem is to redownload the MMS message. How to Fix com. It allows you to send media files such as photos and short video clips. Depending on your location. MMS is used for sending media files such as photos while SMS is used to send a message composed of not more than characters of text.
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