Skip to:. Personal info. Email fraud. How to handle suspicious activity. Lyft will only ever request personal information using:. SMS text number: Otherwise, Lyft won't contact you via phone, text, or e-mail asking for personal info unless you reach out to us first. Phone number. Phone number verification code.
Follow our basic troubleshooting steps above. Turn Bluetooth off. If your sound works when you turn Bluetooth off, you may need to reset the connection between your devices. How to change notification settings for iOS. How to change notifications for Android. Make sure your app and phone software are both up-to-date. Lyft is designed to provide voice notifications in English. Your navigation language settings.
Give us as much info about the problem as you can:. A detailed description of the problem. Any error messages you're receiving. Screenshots of the problem if applicable. Need help with taking a screenshot? How to take a screenshot on your iPhone. When in doubt, look up the company phone number, call them, and verify if a legitimate request was made. Clicking on a link in a spam text message could install malware that can collect information from your phone.
It can take you to spoof sites that look real but are designed to steal your information. Once the spammer has your information, it can be sold to marketers or, worse, identity thieves. It can also lead to unwanted charges on your cell phone bill. Your wireless carrier may charge you for receiving a text message, regardless of whether you requested it. Mobile scams and malware are on the rise, and scammers are evolving to get smarter at tricking you into giving up your data.
Your phone probably has built-in features to help block unwanted calls and text messages. For Android phones , look for the three dots in the top right-hand corner of your text. Wondering how to stop spam calls? If you receive an unwanted call after your number is on the registry for 31 days, you can report it to the FTC.
Most major carriers offer call-blocking services or plans that let you block phone numbers from unknown callers for a specific period of time. Wondering how to block text messages? These call-blocking services or apps can usually block texts as well.
Send any suspicious or spam messages to , which spells SPAM, so your carrier can investigate. How to stop spam texts through your specific carrier? But have you ever gotten a text message from an unknown sender?
It could be a scammer trying to steal your personal information. Find out what you can do about unwanted text messages and how to report them. Tagged with: mobile , phishing , scam , text.
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