Manything app download troubleshoot






















Yes - email or push notifications. Detection zones. Adjustable sensitivity. Two-way talk. Motion-triggered recording. Sound-triggered recording. Continuous recording. Optional for paid users. Stills mode. This happens on free accounts only.

If you're already signed in to the Manything website when you register a new device, you'll need to sign out and sign back in again to see it listed under your devices.

If you are in the phone app, you can hit the refresh button. If you're still having problems, please contact us at support manything. You can also adjust the sound sensitivity. Yes these alerts are turned on by default. This will alert you when we detect that your camera has been offline for 10 minutes and it will alert you to changes in your battery status.

On the basic free Manything plan you can view one camera live. To add more cameras or to view previously recorded events, please upgrade to a paid plan. You'll never be charged and you will always be on a free account unless you choose to upgrade to one of our paid for plans.

Please contact us at support manything. We can no longer offer new subscriptions through PayPal. If you want to downgrade you will need cancel your subscription in your iTunes account and re-subscribe to a new plan. You can cancel at anytime by managing your Apple subscriptions. If you subscribe via the Google Play Store and upgrade or downgrade your new plan will take effect immediately. Any unused balance from the old subscription will be applied on a prorated basis to the new subscription.

If you have subscribed with PayPal you can cancel your plan from your Account page on the website. Our upgrades are non-refundable once purchased. If for any reason you need to claim a refund then please follow the instructions below:. Choose the reason you want a refund and describe the situation to Apple. You can do this on the Manything website. You can then save, share or download your clip. You can unshare your clips at anytime. This will break the link to the clip so no one with access to the link can watch it.

To do this, login to www. Alternatively you can delete individual motion events by clicking on the 'Events' tab and following the same steps as above. You can also delete individual motion events from the app by selecting "Viewer" from the main screen and selecting the device that was used to record them.

Swiping left on an event will bring up the delete button. If you have any cameras recording when you change your password they will go offline within 15 minutes.

If you are having problems re-setting your password from the link it may be because the link has broken in the email. Please try copying and pasting the whole link into your browser window, rather than clicking on the link from the email. If you know your current password you can change it via the "Accounts" page on our website or via the "Account" section in the Manything settings menu on the app iOS only.

Remember, if you change your email address or password you will need to sign out and back in again on all your devices too. This functionality is available from the Manything website only. If you have any devices that you no longer wish to be associated with your account then you can delete these by going to manything. Please note: Deleting a device will also delete any associated recorded sessions.

If you would rather keep the device on your account but hide it from your list of cameras on the iOS app then you can long press on the device name and press the red X. Once done, long press again. If you registered with Facebook please e-mail support manything. To delete your Manything Pro account please contact your provider or us on support manything. Access to any of the stored video files is very tightly controlled and requires multi-factor authentication — even our developers do not have access.

Authentication to view any of your video is secured by your login name and password and a security token which is generated on our servers.

All communications between cameras and the Manything cloud service, and between servers within the Manything cloud service, are made over HTTPS, which mitigates against traffic interception or replay attacks. The only exception to this is on-demand live streams from cameras to the Manything cloud service, when the user is actively watching the stream. As cameras are almost always situated in a well-secured private network in the home or business, the risk to the upward stream is very low.

When you create a Manything account you provide us with a username and password. As a cloud video recording service, we also store your video in our cloud servers. We may also collect a range of information about the way you use our service, including device settings, app settings and usage. This data is used to analyse what our users are doing as a group in order to help us improve the service.

It is not used to analyse what you are doing as an individual unless you contact us and ask us to investigate a problem that you have experienced. When you register, Manything choses the closer data centre.

For example, users who register in Europe will have their videos stored in Ireland and those who register in the Americas will have their videos stored in the USA. Some usage data, such as what features you have used in the app, is gathered and stored in Google Firebase. If you have given your consent for us to send you occasional emails about new services or products that we provide, then we will use MailChimp to send these emails. Your video is stored in the Manything cloud and it is automatically deleted after a number of days depending on your account level.

Once deleted, the video cannot be recovered as no back-ups are stored. Press the button to start streaming live to facebook. This feature is currently only available on iOS and both your camera and your viewers will need to be running version 4. When you first press Go Live you will be given the option to edit who sees your stream.

By default it set to public but you can edit this to be just friends, a group, or just one person. Every time you start a new Facebook Live stream we will remember your last preferences, if you would like to change these you can go to your Facebook settings, Apps, Manything and edit your audience. It will stream for a maximum of 4 hours, unless you choose to finish it before then. You can stop the Facebook live stream at anytime by pressing the Facebook Live button again in the app, or by going to your Facebook page and deleting the post in this latter case the video will not be saved to your timeline.

If you have any cameras recording when you change your password they will go offline within 15 minutes. If you are having problems re-setting your password from the link it may be because the link has broken in the email. Please try copying and pasting the whole link into your browser window, rather than clicking on the link from the email.

If you know your current password you can change it via the "Accounts" page on our website or via the "Account" section in the Manything settings menu on the app iOS only. Remember, if you change your email address or password you will need to sign out and back in again on all your devices too.

To do this, login to www. Alternatively you can delete individual motion events by clicking on the 'Events' tab and following the same steps as above. You can also delete individual motion events from the app by selecting "Viewer" from the main screen and selecting the device that was used to record them. Swiping left on an event will bring up the delete button.

This functionality is available from the Manything website only. If you have any devices that you no longer wish to be associated with your account then you can delete these by going to manything.

Please note: Deleting a device will also delete any associated recorded sessions. If you would rather keep the device on your account but hide it from your list of cameras on the iOS app then you can swipe left on the device name and press the hide button.

If you registered with Facebook please e-mail support manything. We hope Manything is already very reliable, but there are several things you can do to help keep your cameras online. Our top tips are:. In most cases changing the video resolution will solve this. We now have 3 resolution options for your Manything Android camera, x , x or x If you are having issues with video corruption please try x or x If you still have issues please contact us on support manything.

In our latest update we only support "Viewer" mode for devices running iOS8 and above. Please see our compatible devices list for more information. If you are using an iPhone 3GS as your Manything camera the live stream will be muted and you won't get audio.

Audio will be available when you playback recorded motion events, provided you weren't watching your camera live when the event was recorded. On camera devices running iOS 7 there is no option to mute audio. To solve this update to iOS 7. Check your camera device is updated to version 4.

If you still have problems please email support manything. If you're already signed in to the Manything. If you are in the phone app, you can hit the refresh button. The device will then have a new identity in your Manything account and you will need to delete the old device. Please note that deleting a device will delete all its associated event and sessions.

If your WiFi cuts out and then returns sometimes your device can get confused about which network to re-join. Instead of reconnecting the iPhone will ask you to select a network and this will interrupt your recording. To resolve this problem you must take three steps:. If you're still having problems, please contact us at support manything.

Receiving a text, phone call, calendar reminder, low battery warning etc. We do have a problem with viewing footage on the iPad that we're trying to fix: if you're watching a session that was recorded without sound either because you'd chosen the 'Mute' option or because of poor network connection you can't search back within that video, you can only play it from the beginning.

You'd need to view it on a Mac or PC. You will not be able to login in using Facebook if you are in Firefox private browsing mode. To login you will need to disable tracking protection, instructions on how to do that here. If connection is lost Manything will go offline but will keep recording for a further 10 minutes, saving video to the device and uploading it when connection is restored.

There is an optional setting to continue recording video after the initial 10 minutes when network connection drops. Motion events will be stored to the device until connection is restored, they will then be uploaded to our servers. We do also recommend that you only use chargers bought from the phone manufacturer, as lots of cheaper chargers cause the phone to overheat and don't charge the battery properly.

Hopefully those tips help solve the problems you've been having :. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPad iPhone.

Description Manything stands for Monitor Anything…and that's exactly what you can do with our app! Jun 17, Version Ratings and Reviews.

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